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Device will not charge or turn on

This morning I found my phone on the charger and it was completely dead. My first thought was that maybe it wasn't on the charger properly so readjusted it. Its been 7 hours of using various chargers, outlets and attempts to force restart my iPhone 13Pro Max. I have only had this phone since August and its in good condition so what can I do?

iPhone 13 Pro Max, iOS 16

Posted on Nov 9, 2022 2:30 PM

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Question marked as Best reply

Posted on Nov 9, 2022 2:36 PM

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


(2)  If the above does not work then - Follow the instructions in this guide published by Apple 👉 If your iPhone won’t turn on.


Axel F.

1 reply
Question marked as Best reply

Nov 9, 2022 2:36 PM in response to alsisland

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


(2)  If the above does not work then - Follow the instructions in this guide published by Apple 👉 If your iPhone won’t turn on.


Axel F.

Device will not charge or turn on

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