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iPad mini

My iPad is disabled. how it can be activated again.

I am being continuously asked to Connect to iTunes on the Screed.

Please Guide me.

Simran R Narula

iPad (3rd gen) Wi-Fi

Posted on Jul 16, 2020 9:27 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 16, 2020 10:16 AM

Hello.


You have an iPad.


The iPad is currently disabled, and shows that it must be connected to iTunes.


This will require a Mac or Windows system, with iTunes. Or with Finder on macOS Catalina.


The sequence used to try to clear this disablement is shown in the following link:


If you forgot the passcode on your iPad, or your iPad is disabled - Apple Support


Click on that blue-text of that link, and read through the sequence described.


The sequence will try to reset and reload the iPad, and to try to clear whatever caused the iPad to become disabled.


There is no means to clear this disablement without using a Mac or Windows system, or without sending or carrying the iPad to Apple or repair provider.


If you should have questions on the sequence, please post those here.

5 replies
Question marked as Top-ranking reply

Jul 16, 2020 10:16 AM in response to simranrnarula

Hello.


You have an iPad.


The iPad is currently disabled, and shows that it must be connected to iTunes.


This will require a Mac or Windows system, with iTunes. Or with Finder on macOS Catalina.


The sequence used to try to clear this disablement is shown in the following link:


If you forgot the passcode on your iPad, or your iPad is disabled - Apple Support


Click on that blue-text of that link, and read through the sequence described.


The sequence will try to reset and reload the iPad, and to try to clear whatever caused the iPad to become disabled.


There is no means to clear this disablement without using a Mac or Windows system, or without sending or carrying the iPad to Apple or repair provider.


If you should have questions on the sequence, please post those here.

Jul 16, 2020 10:26 AM in response to simranrnarula

If your iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:

https://support.apple.com/en-gb/HT211078


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).


You’ll also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

https://support.apple.com/en-us/HT201354


More information about recovery of your AppleID password:

https://support.apple.com/en-us/HT201487


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com

iPad mini

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