I have a prepaid Samsung ao1 it won't show last location of lost iPhone xs

I am using a prepaid Samsung ao1 and it won't show me last location of my lost iPhone xs , all it says is offline

Posted on Jul 16, 2020 9:27 AM

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Posted on Jul 16, 2020 9:45 AM

In order to see the last location, "Send Last Location" would have to have been turned on in Settings > [username] > Find My > Find My iPhone in the device before it was lost. The description in Settings for that is "Automatically send the location of this device to Apple when the battery is critically low." The location would not be available if the device is offline because someone turned it off or because it doesn't have an internet connection, but only if it is off because the battery was low. The additional requirement is that the location is only shown for 24 hours. If all of those conditions are met you would see the last location in Find My. There is some information on that in If Find My iPhone is offline or not working - Apple Support

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Question marked as Top-ranking reply

Jul 16, 2020 9:45 AM in response to Jbird469

In order to see the last location, "Send Last Location" would have to have been turned on in Settings > [username] > Find My > Find My iPhone in the device before it was lost. The description in Settings for that is "Automatically send the location of this device to Apple when the battery is critically low." The location would not be available if the device is offline because someone turned it off or because it doesn't have an internet connection, but only if it is off because the battery was low. The additional requirement is that the location is only shown for 24 hours. If all of those conditions are met you would see the last location in Find My. There is some information on that in If Find My iPhone is offline or not working - Apple Support

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I have a prepaid Samsung ao1 it won't show last location of lost iPhone xs

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