I CANT SEE FACETIME OPTION BESIDE CONTACT NUMBER

WHY I CANT SEE FACETIME OPTION BESIDE CONTACT NUMBER

Posted on Jul 16, 2020 10:32 AM

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Question marked as Top-ranking reply

Posted on Jul 20, 2020 2:49 PM

Greetings Ehab Kalleny,


Thanks for visiting the Apple Support Communities! It seems FaceTime isn't as an available option to call a contact on your iPhone.


It sounds like the contact may not have a FaceTime-enabled phone number or email address, as outlined in the following article: Use FaceTime with your iPhone, iPad, or iPod touch - Apple Support


"When you tap a person's contact information, FaceTime tries to connect using any FaceTime-enabled numbers or addresses that you have stored for that person. To avoid placing calls to unintended recipients, make sure that your contacts are accurate and don't contain old or unused information."


If you're unable to make any calls with FaceTime, then check out the following article: If you can't make a FaceTime call on your iPhone, iPad, or iPod touch - Apple Support


Kind regards.

2 replies
Question marked as Top-ranking reply

Jul 20, 2020 2:49 PM in response to Ehab Kalleny

Greetings Ehab Kalleny,


Thanks for visiting the Apple Support Communities! It seems FaceTime isn't as an available option to call a contact on your iPhone.


It sounds like the contact may not have a FaceTime-enabled phone number or email address, as outlined in the following article: Use FaceTime with your iPhone, iPad, or iPod touch - Apple Support


"When you tap a person's contact information, FaceTime tries to connect using any FaceTime-enabled numbers or addresses that you have stored for that person. To avoid placing calls to unintended recipients, make sure that your contacts are accurate and don't contain old or unused information."


If you're unable to make any calls with FaceTime, then check out the following article: If you can't make a FaceTime call on your iPhone, iPad, or iPod touch - Apple Support


Kind regards.

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I CANT SEE FACETIME OPTION BESIDE CONTACT NUMBER

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