You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPad does not progress past the Apple Logo and progress bar in restore mode.

My iPad does not progress past the Apple Logo and progress bar in restore mode.

iPad, iPadOS 13

Posted on Jul 16, 2020 10:42 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 16, 2020 10:44 AM

If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If your iPad doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

10 replies
Question marked as Top-ranking reply

Jul 16, 2020 10:44 AM in response to jsabbott

If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If your iPad doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

My iPad does not progress past the Apple Logo and progress bar in restore mode.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.