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iPhone 11 Pro turns off when I use it

good afternoon I recently buy an iphone 11 pro and out of nowhere when I use it it turns off

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iPhone 11 Pro, iOS 13

Posted on Jul 16, 2020 3:33 PM

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Posted on Jul 17, 2020 1:56 AM

Please follow the steps in the following link for support with this issue: If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly

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Community+ 2024

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411,752 points

Jul 17, 2020 1:56 AM in response to Cecilia_fialloss

Please follow the steps in the following link for support with this issue: If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly

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iPhone 11 Pro turns off when I use it

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