iPhone 11 Pro turns off when I use it

good afternoon I recently buy an iphone 11 pro and out of nowhere when I use it it turns off

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iPhone 11 Pro, iOS 13

Posted on Jul 16, 2020 3:33 PM

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iPhone turns himself off after lock Every time I turn off my iphone 11 pro it turns off completely after max 30 seconds and I have to turn it back on again. So when I lock the iphone, 30 second later it turns himself off. When I use the iphone, it works perfectly and stays on as long as I like. Someone who can help? I can send a video
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Level 10

432,018 points

Jul 17, 2020 1:56 AM in response to Cecilia_fialloss

Please follow the steps in the following link for support with this issue: If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly

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iPhone 11 Pro turns off when I use it

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