Verification failed. There was an error verifying the password of your MacBook Pro.

A month ago I got a pop-up message 'Update Apple ID Settings'.


I went into settings, entered my Apple ID and MacBook password. Afterwards, I got the message "Verification failed. There was an error verifying the password of your MacBook Pro".


For a month I have been signing out and in, changing the passwords, date and time, wifi settings. But nothing helped.


Has anybody had this problem?

MacBook Pro 13″, macOS 10.15

Posted on Jul 17, 2020 12:52 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 17, 2020 9:31 AM

Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account    


Safe Mode - About.       


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin.    


Etrecheck – System Information.      


Web site version if required.  https://etrecheck.com

3 replies
Question marked as Top-ranking reply

Jul 17, 2020 9:31 AM in response to cerave

Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account    


Safe Mode - About.       


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin.    


Etrecheck – System Information.      


Web site version if required.  https://etrecheck.com

Jul 17, 2020 1:25 AM in response to cerave

cerave Said:

"Verification failed. There was an error verifying the password of your MacBook Pro.  A month ago I got a pop-up message 'Update Apple ID Settings'. I went into settings, entered my Apple ID and MacBook password. Afterwards, I got the message 'Verification failed. There was an error verifying the password of your MacBook Pro'. For a month I have been signing out and in, changing the passwords, date and time, wifi settings. But nothing helped. Has anybody had this problem?"

-------


Reinstalling the macOS anew may fix this.



You would:

1. Perform All Shown here: What to do before you sell, give away, or trade in your Mac - Apple Support

--- Backup Using: Time Machine

--- Use: APFS for the Format Type

2. Use: Migration Assistant to transfer all installations and data back from the Time Machine backup created above

Jul 17, 2020 2:48 AM in response to cerave

I have not seen a definitive solution for your problem. Note that there are a host of verification-failed-type messages. So, I suggest you use my search link in trying to solve your problem: verification failed apple server. You will see a number of links that are, or may be, related to your specific problem. 

 

If you want to contact Apple Support to deal with your problem, see:

 

Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 Be patient. Sometime this site is not fully functional.

 

Apple ID Support https://support.apple.com/apple-id


Apple Support Twitter https://twitter.com/AppleSupport  There may be a wait of an hour or so.

 

Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169

 

Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best one.

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Verification failed. There was an error verifying the password of your MacBook Pro.

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