Catalina Upgrade / PDF documents

Following upgrade to Catalina 10.15.6, PDF documents will not open. Receive error message:

Adobe Acrobat Reader DC quit unexpectedly. Click report to see more detailed information and send report to Apple. Ignore or Report. Neither allows PDF to open.

Clicking PDF icon in task bar results in same error message

MacBook Air 13″, macOS 10.15

Posted on Jul 17, 2020 4:05 AM

Similar questions

adobe reader I upgrade my MacBook air to Catalina. Now I can't open Adobe Reader. Each time I open a pdf file an error saying there was Raise without handler than it closed the file. Did anyone experience the same problem and solved it?
1946 6
After upgrade to Monterey pdf files will not open from Finder I finally upgraded from Catalina to Monterey yesterday, now *all* PDF files will fail to open with the error, "Adobe Acrobat could not open 'xxxx.pdf' because it is either not a supported file type of because the file has been damaged..." This is for every PDF file. I can open all of them just fine directly from Acrobat. I can also open then as attachments with Preview. So what broke?
1059 1
Getting <filename> is damaged on almost everything after Catalina upgrade I just upgraded from Sierra to Catalina and every DMG I download, gives me an error like this: At first I thought the particular app didn't support Catalina until if happened with a half dozen or so apps I tried to download. And, I get this error when opening .PNG files created from taking a screenshot (shift+command+4). More specifically, if I take a screen shot I can open the .PNG once. If I close the PNG and try to open it again, I get the above error. If I do an xattr -cr on the file in the terminal window, then I can open it, but that's going to be extremely tedious as I use screenshots frequently. Textedit files do not seem to have this problem. I tried logging in as a different user and the behavior is the same. Does anyone have any suggestions on how to resolve this? Thanks much for any help anyone can offer!
966 2

2 replies

dialabrain

Level 10

135,869 points

Jul 17, 2020 4:15 AM in response to David H 1590

FWIW, It's working fine for me in 10.15.6. Make sure you have the latest update. You can also try reinstalling it. I have v. 20.009.20074

VikingOSX

Level 10

123,254 points

Jul 17, 2020 5:23 AM in response to David H 1590

Ensure that you have the current release of Adobe Acrobat Reader DC, as I do, and which is working fine on Catalina 10.15.6. Do not install the trial of Adobe Acrobat Pro instead.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Catalina Upgrade / PDF documents

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up