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I am trying to update the software on my computer. Presently I have OS X El Capitan version 10.11.6. I have tried to update in the App Store App, but it says no updates are available. The computer is approximately 20 years old - Mac Pro desktop.

I am trying to update the software on my computer. Presently I have OS X El Capitan version 10.11.6. I have tried to update in the App Store App, but it says no updates are available. The computer is approximately 20 years old - an iMac.

iMac, OS X 10.11

Posted on Jul 17, 2020 10:42 AM

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Question marked as Best reply

Posted on Jul 17, 2020 12:12 PM

The App Store Updates page only informs you of updates available for the OS you are currently running.

As you are running an older system then you are probably up to date on that system.


If you want to install a newer OS that is called an Upgrade. 


A MacPro from 2008 or 2009 can only upgrade as far as El Capitan.

The 2010-2012 MacPro can upgrade to High Sierra, it can also upgrade to

Mojave but must have a 'Metal' capable graphics card installed.

The 2013 MacPro, black dustbin can upgrade to High Sierra, Mojave and Catalina.

mojave and Catalina both need a 'Metal' capable graphics card.


Please use Safari to access the following links do not use Firefox


How to upgrade to macOS Mojave - Apple Support

How to upgrade to macOS High Sierra - Apple Support


Before upgrading make a full back up of your Mac.


Check that third party apps you use have updates available for the new OS.

https://roaringapps.com

Check that your printers/ scanners etc have updated drivers and software available for the new OS.


Connect your mac to your router via cable rather than rely on WiFi.

Do not use your mac while it is downloading

and do not use any other devices that share the same internet connection.


If the App Store says ‘Open’ then it is detecting a previous download of the install app

go to the Applications folder locate Install macOS ******.app.

Move it to the Trash, empty the Trash.

Restart, click on the link again, the App Store should say ‘Get' or 'Download'.


If you are considering upgrading to Catalina be warned that it does not support 32bit apps.

Your Mac is probably running 32bit apps and these will need to be updated to 64bit apps,

some updates may be free, some may be paid. Use this app to discover which apps you have

are 32bit, https://www.stclairsoft.com/Go64/. Once the list has been created you can then

contact the developers of the apps to see if they provide 64bit updates. 


How to upgrade to macOS Catalina – Apple Support

2 replies
Question marked as Best reply

Jul 17, 2020 12:12 PM in response to ColorDog401

The App Store Updates page only informs you of updates available for the OS you are currently running.

As you are running an older system then you are probably up to date on that system.


If you want to install a newer OS that is called an Upgrade. 


A MacPro from 2008 or 2009 can only upgrade as far as El Capitan.

The 2010-2012 MacPro can upgrade to High Sierra, it can also upgrade to

Mojave but must have a 'Metal' capable graphics card installed.

The 2013 MacPro, black dustbin can upgrade to High Sierra, Mojave and Catalina.

mojave and Catalina both need a 'Metal' capable graphics card.


Please use Safari to access the following links do not use Firefox


How to upgrade to macOS Mojave - Apple Support

How to upgrade to macOS High Sierra - Apple Support


Before upgrading make a full back up of your Mac.


Check that third party apps you use have updates available for the new OS.

https://roaringapps.com

Check that your printers/ scanners etc have updated drivers and software available for the new OS.


Connect your mac to your router via cable rather than rely on WiFi.

Do not use your mac while it is downloading

and do not use any other devices that share the same internet connection.


If the App Store says ‘Open’ then it is detecting a previous download of the install app

go to the Applications folder locate Install macOS ******.app.

Move it to the Trash, empty the Trash.

Restart, click on the link again, the App Store should say ‘Get' or 'Download'.


If you are considering upgrading to Catalina be warned that it does not support 32bit apps.

Your Mac is probably running 32bit apps and these will need to be updated to 64bit apps,

some updates may be free, some may be paid. Use this app to discover which apps you have

are 32bit, https://www.stclairsoft.com/Go64/. Once the list has been created you can then

contact the developers of the apps to see if they provide 64bit updates. 


How to upgrade to macOS Catalina – Apple Support

I am trying to update the software on my computer. Presently I have OS X El Capitan version 10.11.6. I have tried to update in the App Store App, but it says no updates are available. The computer is approximately 20 years old - Mac Pro desktop.

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