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iPad asking for old passcode

I just bought a new iPad and have been attempting to set it up. I am having an issue with the passcode. It is asking me for an old passcode. I don't have an old passcode. I have the only one I have ever had since I got an iPhone. I read somewhere on here that it was some sort of bug in the system. Any advice? Thanks.

iPad, iPadOS 13

Posted on Jul 17, 2020 11:32 AM

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Question marked as Top-ranking reply

Posted on Jul 17, 2020 11:50 AM

If you see an option to reset encrypted data, several people have posted they did that and lost little to no data.

3 replies

iPad asking for old passcode

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