siri does not recognize my contacts. How can I fix that?
siri does not recognize my contacts. How can I fix that?
iPhone XR, iOS 13
Question marked as
User profile for user:
chris_g1
User level:
Community Specialist
Hi there golfpiggy,
Thank you for choosing Apple Support Communities!
It sounds as though you’re seeing that Siri is having trouble recognizing your contacts. You’re in the right place, we’d be glad to assist in seeking a solution.
Let's start with some basic steps to resolve the issue. First, let's check to see if the software on your iPhone is up to date (iOS 13.6) and then let's restart your iPhone.
On your iPhone, tap Settings>General>Software Update.
Below are some resources that can help:
Update your iPhone, iPad, or iPod touch
If you need further assistance after verifying iOS is up to date and restarting your iPhone, please consider adding the following details to your reply:
- What is Siri's response, if one occurs?
- What Contacts account is the contact saved to? -Use other contact accounts on iPhone
We hope this helps,
Cheers!