We have 3 administrators on our iMac. Whenever I want to update an app, the name of another Admin’s Apple ID is shown and their password is requested. I don’t seem to be able to change It. Any ideas please?
iMac 27″, macOS 10.14
This is the only thing I can think of that may be your problem. See What to do when the Mac App Store shows a different Apple ID for software updates https://www.macworld.com/article/3267709/mac-app-store-apple-id.html. This document refers to a prior owner, but is also applies to cases where a current owner's old Apple ID is the problem.
Basically, If an app is purchased/downloaded using one Apple ID, then you can't update it with with another Apple ID. The app is inextricably linked to the first Apple ID. You'll have to delete it and repurchase/download it again with the second Apple ID.
This is the only thing I can think of that may be your problem. See What to do when the Mac App Store shows a different Apple ID for software updates https://www.macworld.com/article/3267709/mac-app-store-apple-id.html. This document refers to a prior owner, but is also applies to cases where a current owner's old Apple ID is the problem.
Basically, If an app is purchased/downloaded using one Apple ID, then you can't update it with with another Apple ID. The app is inextricably linked to the first Apple ID. You'll have to delete it and repurchase/download it again with the second Apple ID.
Either have the owner of that account update the application or delete the application and download it again. Since someone else downloaded the application, they may have data associated with the application. I suggest you let them update the application.
Was that ID used to purchase/download the application originally?
Yes it was - I think that is the problem
Great!
Yes it was.
Great again. Be safe.
Most definitely - thanks so much.
You are welcome.
Problems Updating Apps
