Level 1

8 points

My phone is fully charged but says I have to charge it

iPhone 5s, iOS 11

Posted on Jul 17, 2020 6:04 PM

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2 replies

Jul 17, 2020 6:10 PM in response to Greesh

That isn’t saying you have to charge it. That screen means you must restore it. See—>If your iPhone, iPad or iPod touch won't turn on or is frozen – Apple Support

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Level 1

8 points

Jul 17, 2020 7:31 PM in response to Lawrence Finch

How do you restore it

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My phone is fully charged but says I have to charge it

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