Time Machine Backups failing in Catalina (Time Machine must create a new backup for you)

Hi, for the last 3 weeks or so, my Time Machine backups have been completing but as soon as they do, or, when the next one starts, I get a message saying that I need to create a new backup.


'Time Machine completed a verification of your backups. To improve reliability, Time Machine must create a new backup for you.'


This is happening on both my MacBook Pro and Mac Mini and I've tried to different NAS's.


I even binned my lovely Time Capsule for a new Synology NAS in the hope that new disks etc would help, but that was a load of cash I could have saved as it's doing the same.


So:


Something must have changed in a recent patch/update to MacOS?

Anyone else having the same issues?

Anyone know if Apple is aware and doing anything? (still occurs in 10.15.6 that dropped this week?

Anyone know a way to fix?

I'm thinking of trialling Acronis True Image 2020 instead, but if there's something inherently awry with MacOS, will that translate to another backup solution?

Thanks in advance.

St.

MacBook Pro 15″, macOS 10.15

Posted on Jul 18, 2020 1:17 AM

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10 replies

Jul 20, 2020 1:58 PM in response to Stgeorge74

I think you're missing the point. Complaints regarding unsupported NAS failures to back up or restore typically arise with every macOS upgrade and even some incremental updates.


In all the years I have been using Apple products I have never known them to release substantive details regarding updates to Time Machine. The most I have ever seen are vague comments regarding "increased stability" which have no practical value. Then, bear in mind Apple tests and evaluates their proprietary software on Apple equipment. They have no knowledge of non-Apple NAS device operating systems or their file storage methods and would no interest in them even if they did.


Time Machine is exclusively Apple's IP. They disclose little to no information regarding it, and whatever they did publicly disclose in the past has not been updated in many years. Every non-Apple NAS vendor claiming Time Machine compatibility requires the motivation to release software / firmware updates to their products concomitantly with Apple's macOS updates. They don't. If anything, they're always months or even years behind. Why should they care? They got your money; their job is done, and if anything goes wrong they conveniently blame Apple. Or you, or your network, or anything else—anyone but themselves for irresponsibly claiming Time Machine compatibility.


Meanwhile, you're comfortably thinking your Macs are being securely backed up, when they're not.

Jul 18, 2020 6:19 AM in response to Stgeorge74

I agree it shouldn't, but Apple's TC was designed from the outset to use AFP which has been deprecated. Using it as a client on a non-Apple network complicates things since AFP is a proprietary protocol that Apple never licensed to anyone.


It should work but all my networks are exclusively Apple which is the reason I suggest trying it. My experience attempting to use a non-Apple NAS with Time Machine was identical to yours. I gave up. After conclusively providing to Synology it was not reliable and could not be made to be reliable they refunded my money.


You can also use an external USB-connected hard disk drive connected the the TC. Or as many hard disks as you want, provided you use a powered hub.

Jul 18, 2020 5:46 AM in response to John Galt

Thanks, well, that's a pain..


That said, what I don't understand is that the problem started with my Time Capsule asking to recreate the backup every time I backed up. Went though numerous things I found online to fiddle around with the backup file, trying to repair etc. via terminal and what not.


Mac mini is on a wired LAN connection, to the TC, which then wired to my router, aiming to remove wireless drop-outs/interference from the equation.

Jul 18, 2020 5:58 AM in response to Stgeorge74

As I understand it, your TC is a (wired) client on your network. Is that correct?


That should work, provided it's configured properly, but try using the TC as your router instead of a client on your existing network. Use it in that capacity, and then determine if TM backups continue to work. You probably ought to start by reconfiguring the TC and erasing it, which are two separate steps (resetting the TC to factory defaults and reconfiguring it does not erase its backups).


If necessary, the TC's hard disk drive can be replaced, with difficulty.

Jul 18, 2020 6:08 AM in response to John Galt

Indeed, TC is wired as client on network and shouldn't need to be made a router when it's been working successfully for the last 3 years or so in it's current configuration.


I replaced the drive in the TC with a brand new one having been down various rabbit holes around rebuilding/checking disk etc. [ yes, it's a tad challenging but I won :) ] as one of the steps, before just moving to a new NAS.


Baffled..



Jul 20, 2020 2:28 PM in response to John Galt

Please don’t patronise me, I am not missing the point at all!


You can quote all the years of experience of Macs you like, I really don’t care. I have merely proven my initial post/point, that a recent update had impacted the ability for TM to successfully complete. The initial backup device I encountered this issue with was an Apple TC, not a 3rd party device.


I started this post essentially asking whether others were in the same boat as me (turns out, they are). I was asking for help, not lectures. I thank you very much for your input, but please enough with the I’m right, you are wrong attitude, it’s not big and it’s not clever. Give it up, at least on this thread.


Jul 20, 2020 2:57 PM in response to Stgeorge74

I have merely proven my initial post/point, that a recent update had impacted the ability for TM to successfully complete.


macOS upgrades and updates do not cause Time Machine failures, but they will reveal inadequacies in unsupported configurations. The additional hard disk drive activity associated with large file system changes can also cause a failure of a disk that was about to fail anyway.


But if you're trying to fix a failed Time Capsule by replacing it with a non-Apple NAS, that won't work.

Jul 20, 2020 1:36 PM in response to herbhunt

Ah, glad it's not just me with a recent update that's messed things up. I was really starting to question my sanity!


Anyhow, I've a bit of time on my hands and am able to sacrifice the Mac Mini to a bit of an experiment..


I've manually backed it up to a USB, then wiped the sucker and restored to El Capitan that it was delivered with and am working forward from there. First backup, is pretty small, just the initial build and essential updates..


It's worked fine as an AFP mapping to my NAS. Next step is to try rolling forward further upgrades.


But I'd be putting a sizeable amount of cash on one of the latest updates in Catalina, if not, Catalina itself.


Will report back in due course.

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Time Machine Backups failing in Catalina (Time Machine must create a new backup for you)

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