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iPhone reboot

I asked a question recently about my phone being stuck on reboot and I got suggestions to update the iOS.


I did that successfully and the reboots became less frequent but whenever I make a call it restarts. What can I do?

iPhone 7 Plus, iOS 13

Posted on Jul 18, 2020 8:55 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 18, 2020 9:22 AM

you may have a hardware problem


The next step would be to restore your device, and setup the device without restoring a backup, to see if the issue is replicated. I would first make sure you have a backup so your data is saved.


Here is a guide for those steps:


How to back up your iPhone, iPad, and iPod touch

Restore your iPhone, iPad, or iPod to factory settings


and see how it goes

If no improvement send it for repair or replace

If it works well restore from backup but be prepared to wipe again without restore from backup. 

https://support.apple.com/en-us/HT204184

1 reply
Question marked as Top-ranking reply

Jul 18, 2020 9:22 AM in response to ijeoma98

you may have a hardware problem


The next step would be to restore your device, and setup the device without restoring a backup, to see if the issue is replicated. I would first make sure you have a backup so your data is saved.


Here is a guide for those steps:


How to back up your iPhone, iPad, and iPod touch

Restore your iPhone, iPad, or iPod to factory settings


and see how it goes

If no improvement send it for repair or replace

If it works well restore from backup but be prepared to wipe again without restore from backup. 

https://support.apple.com/en-us/HT204184

iPhone reboot

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