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skadden Author

Level 1

8 points

MacBook Air

When I try to boot into MacOS utilities with Command R I get a Black Screen with a White Lock and a spare for a password. No Mac Utilities. What is up? And no password works.

Posted on Jul 18, 2020 10:42 AM

Top-ranking reply

John Galt

Level 10

146,690 points

Posted on Jul 18, 2020 11:30 AM

This one?

"If your Mac is using a firmware password, the lock icon appears when you try to start up from another disk or volume, such as an external drive or macOS Recovery. Enter the firmware password to continue."

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MacBook Air

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