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User profile for user: kornz0407
kornz0407 Author
User level: Level 1
8 points

Apple ID on a lost iphone; need to delete old id that has been replaced with another

Cannot update apps with data on new iPhone 11Pro since lost phone is trusted source of the old ID. Does anyone know the Work around??


Vexed


iPhone 11 Pro Max

Posted on Jul 18, 2020 2:33 PM

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User profile for user: donv_the_ghost
donv_the_ghost
User level: Level 9
50,942 points

Posted on Jul 19, 2020 2:59 AM

I think this is where you are. See Recover your Apple ID when you can’t reset your password  https://support.apple.com/en-us/HT204921 which you may need to use.

 

“Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity. After you request account  recovery, you'll get an email with a confirmation of your request and the date and time of when you can expect to regain access. … When the wait period is over, Apple sends you a text or automated phone call with instructions to regain access to your account.” Read the whole document carefully. 

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User profile for user: donv_the_ghost
donv_the_ghost
User level: Level 9
50,942 points

Jul 19, 2020 2:59 AM in response to kornz0407

I think this is where you are. See Recover your Apple ID when you can’t reset your password  https://support.apple.com/en-us/HT204921 which you may need to use.

 

“Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity. After you request account  recovery, you'll get an email with a confirmation of your request and the date and time of when you can expect to regain access. … When the wait period is over, Apple sends you a text or automated phone call with instructions to regain access to your account.” Read the whole document carefully. 

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User profile for user: kornz0407
kornz0407 Author
User level: Level 1
8 points

Jul 18, 2020 9:56 PM in response to Eric Root

System sends code to trusted device (iPhone6); this is the missing device. No ability to choose another device from the circle of Apple devices once linked, no longer a choice from - iPad, MAC, iPhone 7.

Lost device was iphone 6.

Now have 11 Pro replacement for the 6.

11Pro wants to send code to 6 - ???

Now only choice is to implement timely process with Apple, correct?

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Apple ID on a lost iphone; need to delete old id that has been replaced with another

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