purchased used locked ipad how do i unlock it?
I purchased several used iPADs at an auction from the Texas Department of Transportation (TXDOT) but they are all locked... How do I unlock them?
iPad (4th gen) Wi-Fi + Cellular (MM)
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I purchased several used iPADs at an auction from the Texas Department of Transportation (TXDOT) but they are all locked... How do I unlock them?
iPad (4th gen) Wi-Fi + Cellular (MM)
I suggest contacting/reaching out to Apple Product support and services.
Tap on the first link below and scroll down some to get to the Apple Product Support section and phone numbers for your location/region.
https://www.apple.com/contact/
OR
https://support.apple.com/en-us/HT201232
Tell them your story and see what Apple says for you to do.
Best of Luck to You!
I suggest contacting/reaching out to Apple Product support and services.
Tap on the first link below and scroll down some to get to the Apple Product Support section and phone numbers for your location/region.
https://www.apple.com/contact/
OR
https://support.apple.com/en-us/HT201232
Tell them your story and see what Apple says for you to do.
Best of Luck to You!
Without the Apple ID and Password of the original user who set the Activation Lock, you will never be able to use the device. The only acceptable receipt is the original receipt clearly showing the serial number. Auction receipts are not original receipts. Here are links that will corroborate what MichelPM has told you.
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Turn off Activation Lock - Apple Support
The All Too Common SAD Reality of Buying … - Apple Community
You don't.
Without the access to the original users of these iPads, these iPad are worthless, useless devices.
You will never get these working.
No one here can help you. Apple will NOT help you.
You purchased a bunch of bricks/serving trays.
Never, EVER purchase unknown, used Apple mobile devices from auctions, thrift stores, flea markets, lawn/tag sales, online postings UNLESS you can turn on each device and it powers up with the initial Welcome to iPad with animated languages moving on the screen.
Just recycle these devices responsibly.
You'll never get these iPads to ever work for you.
Sorry.
lol... Thanks MichellPM... Do you have any sort of facts to back this up? I read that I could take them to an Apple store with my proof of purchase (receipt from auction with devices listed by SN) and they would be able to unlock them. My issue is that the Apple store is closed until further notice for Covid-19 and referring everyone to Best Buy (GEEK Squad) who can do a lot of things but not unlock devices with the activation lock on.
Just wanted to follow up and let you know that Apple Support has no issue unlocking my Activation locked iPADs... All I had to do was provide the Proof of Purchase from the Auction and they unlocked them both...
Thank You.
Contact Apple support just to clarify this for yourself.
I do not think you are going to get these iPads unlocked, but actual Apple employees may tell you otherwise.
Best of Luck to You!
Great to learn!
purchased used locked ipad how do i unlock it?