Cannot Subscribe to AppleTV+

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Level 1

13 points

Cannot Subscribe to AppleTV+

On my apple TV2 box, I try to subscribe to apple TV+ . I type in my apple password, but the response is, "Unable to Complete Subscription."

Apple TV (2nd gen)

Posted on Jul 18, 2020 5:49 PM

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Answer 1

Best reply

kieran23

Level 1

11 points

Jul 18, 2020 6:05 PM in response to Busdriver49

This could be due to a problem with your payment details.

If you have another apple device on the same Apple ID, go into settings - Apple ID - payment & delivery, and check if all your details are up to date. Then try and subscribe to Apple TV+

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Answer 2

rkaufmann87

Level 10

141,526 points

Jul 18, 2020 6:07 PM in response to Busdriver49

If you use 2 factor authentication then please follow:

Apple TV asks for Apple ID password, enter it.
An authentication code will be sent to your iPhone or iPad or Mac.
Apple TV asks for the Apple ID password again, enter it followed by the authentication code. For example if your Apple ID password is XYZ123 and the authentication code is 4567 enter XYZ1234567
Do this quickly or it will time out!

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Cannot Subscribe to AppleTV+

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