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Cannot Subscribe to AppleTV+

On my apple TV2 box, I try to subscribe to apple TV+ . I type in my apple password, but the response is, "Unable to Complete Subscription."

Apple TV (2nd gen)

Posted on Jul 18, 2020 5:49 PM

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Question marked as Top-ranking reply

Posted on Jul 18, 2020 6:05 PM

This could be due to a problem with your payment details.

If you have another apple device on the same Apple ID, go into settings - Apple ID - payment & delivery, and check if all your details are up to date. Then try and subscribe to Apple TV+


2 replies

Jul 18, 2020 6:07 PM in response to Busdriver49

If you use 2 factor authentication then please follow:


  • Apple TV asks for Apple ID password, enter it.
  • An authentication code will be sent to your iPhone or iPad or Mac.
  • Apple TV asks for the Apple ID password again, enter it followed by the authentication code. For example if your Apple ID password is XYZ123 and the authentication code is 4567 enter XYZ1234567
  • Do this quickly or it will time out!


Cannot Subscribe to AppleTV+

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