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Flexmallon Author

Level 1

13 points

Apple TV app not recognizing subscription on Samsung tv

The Samsung tv comes with Apple TV app but when signed in it doesn’t recognize any subscriptions so not Apple to watch any Apple shows/movies

Posted on Oct 22, 2022 4:05 PM

Top-ranking reply

Urquhart1244

Community+ 2024

Level 10

143,454 points

Posted on Oct 22, 2022 6:30 PM

Verify that you signed in with the Apple ID account that has the Apple TV+ subscription or iTunes Store movie/TV show purchases. The account has to match.

If the issue persists, then I would suggest to contact an expert from the Apple Support staff for further assistance. Contact Apple for support and service (phone numbers) or start your support request online (chat/email/callback).

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Apple TV app not recognizing subscription on Samsung tv

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