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Calixx3 Author

Level 1

5 points

iPhone 11 - Volume Up Stuck and Increasing on it's own

The Volume on my fairly new iphone 11 has been automatically increasing since last night. The on-screen volume indicator would show me that my volume is increasing and i can feel the phone vibrating when it gets to maximum volume. I can sometimes use the volume down button to lower it, but it just increasing again back to maximum volume. This also affects my power button because it now recognizes as a volume up + power button input and gives me the "power off" menu instead of just locking my phone.

I have not dropped my phone and there is no visible debris stuck in the volume buttons.

Any suggestions? This issue is very irritating

iPhone 11

Posted on Jul 18, 2020 7:14 PM

Top-ranking reply

sterling r

Community Specialist

Posted on Jul 22, 2020 11:44 AM

Hello Calixx3,

Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are having an issue with the volume and buttons on your iPhone. To help with this, please follow the steps in this Apple resource on button issues and then contact Apple if you need any further assistance.

If a button or switch isn't working on your iPhone or iPad

iPhone Repair - Official Apple Support

Get Support

Cheers!

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iPhone 11 - Volume Up Stuck and Increasing on it's own

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