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storage issue- no matter how much I delete storage doesnt change

Can’t manage storage- I have 32GB- says I’ve used 31.4 So I have deleted so much but storage amount doesn’t change- can’t do a backup, take photos or open apps- I do have plenty of iCloud storage and have deleted old backups.

iPhone 7 Plus

Posted on Jul 18, 2020 7:45 PM

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Question marked as Top-ranking reply

Posted on Jul 22, 2020 11:44 AM

Hello Joeljeffrey,


Welcome to the Apple Support Communities. From your post it appears there are some storage concerns. We'll do what we can to help.


Before continuing, to preserve your data, make sure you do have a backup. Use a computer if you're not able to do so through iCloud: Back up iPhone


Since storage isn't changing, it means it might not be refreshing or newer items are being downloaded to the available storage automatically after removing those items (like podcasts or photos). Check your settings first before removing items:


Check to see what is taking up storage currently as well: How to check the storage on your iPhone, iPad, and iPod touch


Kind regards.

1 reply
Question marked as Top-ranking reply

Jul 22, 2020 11:44 AM in response to Joeljeffrey

Hello Joeljeffrey,


Welcome to the Apple Support Communities. From your post it appears there are some storage concerns. We'll do what we can to help.


Before continuing, to preserve your data, make sure you do have a backup. Use a computer if you're not able to do so through iCloud: Back up iPhone


Since storage isn't changing, it means it might not be refreshing or newer items are being downloaded to the available storage automatically after removing those items (like podcasts or photos). Check your settings first before removing items:


Check to see what is taking up storage currently as well: How to check the storage on your iPhone, iPad, and iPod touch


Kind regards.

storage issue- no matter how much I delete storage doesnt change

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