You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Removing passcode - recovery mode scene does not appear

Is there any other way to recover/restore or delete passcode.

Have iPhone 7 not yet activated as I cannot remember the passcode. I followed all the instructions

i.e. pressed till slide off appeared, kept phone 4 feet from computer which is on, however then

nothing happens. I have never had an iPhone before. Any suggestions gratefully accepted.

iPhone 7

Posted on Jul 19, 2020 2:45 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 19, 2020 3:05 AM

If you have forgotten your Lock Screen passcode, or if a message says that your device is disabled, learn what you need, what you get and what is lost.


You need a computer to follow these steps. If you don't have a computer, borrow one from a friend.


Forgot? Click below to reset…

Click->If you forgot the passcode for your iPhone, iPad, or iPod touch, or your ...

1 reply
Question marked as Top-ranking reply

Jul 19, 2020 3:05 AM in response to OZbunny

If you have forgotten your Lock Screen passcode, or if a message says that your device is disabled, learn what you need, what you get and what is lost.


You need a computer to follow these steps. If you don't have a computer, borrow one from a friend.


Forgot? Click below to reset…

Click->If you forgot the passcode for your iPhone, iPad, or iPod touch, or your ...

Removing passcode - recovery mode scene does not appear

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.