Unable to login for incorrect accent on a letter

giordano808 wrote:

I’m using an Italian keyboard to input my password but now when I press on the “à” it gave me another symbol.

Can you tell us exactly what that symbol is, or type it here? That way we might be able to guess if another input source is active.

If by chance it has become US instead of Italian, à is made via option °letter to the left of z", then a. But it may not work in passwords.

Is that by holding down A key until choices are shown?

Did it switch languages?

Do you have another KB to try?

Reset your Mac login password…

https://support.apple.com/guide/mac-help/reset-your-mac-login-password-mh35902/mac

You are right, I've access to this device, and no login issue.

Should I start a new thread?

Indeed, I think you can reproduce this bug, by trying to type in the é (or à or whatever accentuated char) in a WiFi hotspot input. You can even try to copy / paste, it won't work. No need to press enter, you will see you just cannot write this kind of char in that input.

I suspect a hard coded limitation in the Catalina product in some input fields (like login or WiFi password).

clementlinux wrote: My corporate WiFi password has the "é" char to type in, and I cannot write it (a "wrong" sound is playing while typing in this char).

Getting a wrong sound is very odd. Have to consulted with your corporate IT about what could be causing this? They should perhaps be able to check what is being transmitted by your machine instead of é.

Are you hitting the é key to do this? Have you tried press/hold on the e and selecting é from the popup menu there?

I'm quiet sure to type the correct é char. I've been trying directly from the French keyboard, and long pressing e + selecting é and validating. In any other field available of Catalina this works.

Can you try to reproduce this?

Best,

A new thread would probably be a good idea.

Have you seen any other reports of this?

If this is a bug, it would seem like a lot Catalina users would be complaining about not being able to access wifi.

Ok I got it. This is because the WPA-PSK standard (IEEE Std. 802.11i-2004, Annex H.4.1) says the passphrase must be 8 to 63 printable ASCII characters. So does Mac OS respect this standard, and some WiFi routers don't.

Source: https://en.wikipedia.org/wiki/Wi-Fi_Protected_Access#Target_users_.28authentication_key_distribution.29

Sorry for the inconvenience.

Hi there,

similar issue here, I just received my macbook pro with Catalina OS 10.15.5, configured with the French keyboard layout.

My corporate WiFi password has the "é" char to type in, and I cannot write it (a "wrong" sound is playing while typing in this char).

To be noticed:

• It works when typing in "é" in the Google Chrome search bar, or even Finder.
• Linux, Android and Windows devices can successfully connect with this WiFi SSID which password contains "é".

Thank you,

clementlinux wrote:

Can you try to reproduce this?

Sorry, but I have no access to the only place where you have the problem, namely your wifi password input field,

The Original Poster in this thread has a problem with his Mac password, which probably indicates that somehow his input source got switched. I assume you have no problem accessing your Mac, just the wifi router, right?

I don't know of any way to figure this out without some help from the folks running that wifi.