What you do if the settings app Freezing When Trying to Reset Network Settings?

I am having network connectivity issues and need to reset my network connectivity, but when I go to General and click on the Reset button and then Reset network settings it freezes. I have restarted my phone multiple times to no avail. I even did a hard reset. I have played around with the Settings app in other areas and the app only freezes when I select the Reset button.


I’m running running iOS 13.6.

iPhone 7, iOS 13

Posted on Jul 19, 2020 4:37 AM

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1 reply

Jul 22, 2020 2:10 PM in response to Phi876

Hi Phi876,


Thanks for reaching out in Apple Support Communities. We understand that you're trying to reset Network Settings on your device but the Settings app is becoming unresponsive when you attempt to do so. We can see why you'd reach out about this; we can help. Although you've already tried restarting your device we'd suggest trying these steps first:



If the Settings app continues to become unresponsive, we'd suggest reinstalling iOS to your device. First, be sure you have a current backup: How to back up your iPhone, iPad, and iPod touch


Next, use the steps titled "Put your device in recovery mode and set it up again" in the following resource. These steps will remove the iOS currently installed and replace it with a fresh copy, so be sure to closely follow step four and choose to "Update" in order to prevent data loss: If you can't update or restore your iPhone, iPad, or iPod touch


Let us know what you find.



Best Regards.

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What you do if the settings app Freezing When Trying to Reset Network Settings?

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