Black screen frozen with white apple logo
how turn on the iPhone ? I doesn’t respond
iPhone XR
User profile for user:
CarlAVII
User level:
Community Specialist
Hello Black screen frozen with white apple logo,
Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are having an issue with your iPhone not starting up past the Apple logo. To help with this, please follow the steps in this Apple resource for this issue and then contact Apple if you need any further assistance.
If your iPhone is stuck on the Apple logo
Cheers!