Problem connecting iPhone 6s Plus to PC

Question

Level 1

8 points

Problem connecting iPhone 6s Plus to PC

I have a problem connecting my Iphone 6s plus to pc to restore it with iTunes on Windows. When i try to connect it, it shows up a popup message “USB Device not recognised”. I searched for a drivers but nothing works...

What can I do? And any advice would be helpful! :)

[Re-Titled by Moderator]

iPhone 6s Plus

Posted on Jul 19, 2020 10:19 AM

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Answer 1

LD150

Level 10

99,223 points

Jul 19, 2020 2:31 PM in response to svetlio120

this article may help

https://support.apple.com/en-us/HT204095

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Answer 2

turingtest2

Level 10

277,997 points

Jul 22, 2020 9:54 AM in response to svetlio120

Try iOS device not showing in iTunes for Windows - Apple Community.

tt2

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Answer 3

svetlio120 Author

Level 1

8 points

Jul 20, 2020 7:34 AM in response to LD150

i tried, but nothing works..When i try to reinstall the driver or to install it from apple folder the .inf file, the device manager says that driver is installed, but device cannot start and the iphone restarts and is stuck on apple logo.

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