I updated all of my apps and then the "Unable to install APP" - device limited storage pop up won't go away. I cannot enter the passcode to get in my phone. I've clicked ok many times and it will not go away. Please help. It's also not allowing me to restart my phone.
iPhone 6s, iOS 10
Hi wesmith6,
Thanks for reaching out in Apple Support Communities. We understand that you're unable to dismiss a prompt on your iPhone and you're also unable to restart because of it. We can see why you'd reach out about this; we'd like to help. We'd suggest using these steps to force the device to restart: Force restart iPhone
After you've restarted, we'd suggest reviewing the following resource to help manage the storage on your device: How to check the storage on your iPhone, iPad, and iPod touch
Best Regards.
Hi wesmith6,
Thanks for reaching out in Apple Support Communities. We understand that you're unable to dismiss a prompt on your iPhone and you're also unable to restart because of it. We can see why you'd reach out about this; we'd like to help. We'd suggest using these steps to force the device to restart: Force restart iPhone
After you've restarted, we'd suggest reviewing the following resource to help manage the storage on your device: How to check the storage on your iPhone, iPad, and iPod touch
Best Regards.
Unable to Install Apps pop up - cannot enter passcode to access phone
