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My wife's phone fell on water and now the screen won't work. We are trying to back it up onto iTunes, but since we cannot access the home screen, we cannot allow access to the computer. How can we let the phone allow access to computer?
It’s too late to worry about backing up now. You need a working display to trust a computer with iTunes that you’ve never backed up or sync’d to. And you need a working screen to turn on iCloud backup and manually run a backup there.
The display and touch interface is essentially to interact with an iPhone or iPad. If the screen is not working and you’ve not been backing up regularly before this happened, you’re stuck now with no way to backup.
It’s too late to worry about backing up now. You need a working display to trust a computer with iTunes that you’ve never backed up or sync’d to. And you need a working screen to turn on iCloud backup and manually run a backup there.
The display and touch interface is essentially to interact with an iPhone or iPad. If the screen is not working and you’ve not been backing up regularly before this happened, you’re stuck now with no way to backup.
You can't back up a destroyed device.
Back Up on iTunes
