Y don´t know how to restore my iphone 11 pro. It just blocked and is all black
Now got a message saying support.apple.com/iphone/restore
I tried to restore it using itunes (connecting the wire) but did not work
can U help me????
Hi there mariela297,
Thank you for using the Apple Support Communities. We understand you're seeing a Restore screen on your iPhone. Being able to use your iPhone is important, and we'll be happy to assist.
Have you followed these exact steps? If you see the Restore screen on your iPhone, iPad, or iPod touch. If you have and it did not work, what happened? If you received an error message, see if this helps: If you see an error in Finder or iTunes on your computer
Let us know how it goes.
Take care.
my iphone screen says support.apple.com/iphone/restore
