Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Silence while Locked iPhone 11 Pro Max

How can I turn off the “Silence while Locked” in my settings?? I have missed Emergency calls because of this

Windows, Windows 6

Posted on Jul 19, 2020 10:07 PM

Best reply

Axel Foley

Level 10

148,410 points

Posted on Jul 19, 2020 10:21 PM

That feature, Silence while locked, is only active when Do Not Disturb is enabled. If your Do Not Disturb is not enabled then you do not have to worry about it.

It appears that you are missing some calls. Can you double check to see whether Silence Unknown Callers is enabled?

Open Settings ➔ Phone ➔ Silence Unknown Callers - Make sure this is NOT enabled.

Axel F.

View in context

Silence while Locked iPhone 11 Pro Max

Similar questions