I wanted to change a contact ringtone. I purchased the song. It doesn’t show up in my ringtone list. I tried the tapping on the price in the tunes store and it doesn’t give me an option to set the ringtone that way either. I tried the download all from purchased and nothing shows up in ringtones. How do I add a song to your ringtones when I won’t let me do either ?
iPhone 11 Pro Max, iOS 13
Hi Kayjay1991,
Thanks for your post! We understand you haven't been able to add a ringtone to a contact. While you can purchase songs from iTunes, they cannot be used as Ringtones. You would need to select Ringtones, then purchase the desired content. If you haven't already, restart your device and perform and available iOS updates.
Update your iPhone, iPad, or iPod touch
Next, refer to the article below.
Use tones and ringtones with your iPhone, iPad, or iPod touch
Let us know what you find out!
Take care!
Hi Kayjay1991,
Thanks for your post! We understand you haven't been able to add a ringtone to a contact. While you can purchase songs from iTunes, they cannot be used as Ringtones. You would need to select Ringtones, then purchase the desired content. If you haven't already, restart your device and perform and available iOS updates.
Update your iPhone, iPad, or iPod touch
Next, refer to the article below.
Use tones and ringtones with your iPhone, iPad, or iPod touch
Let us know what you find out!
Take care!
Setting contact ringtone
