You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Faizan019 Author

Level 1

6 points

Camera Issues

my camera does not work when I use the portrait mode, the light dims and phone hangs. Then using the photo mode while zooming in it hangs its so annoying.

iPhone 7 Plus, 13

Posted on Jul 19, 2020 11:58 PM

Top-ranking reply

ShadowDust99

Level 5

4,348 points

Posted on Jul 20, 2020 12:09 AM

This sounds like a potential issue with the telephoto camera on your iPhone 7 Plus.

There are some steps over at If the camera or flash on your iPhone, iPad or iPod touch isn't working – Apple Support which may be of some help to you.

If these steps don't work for you, I'd recommend you Contact Apple Support to book the device in to your nearest Genius Bar, Apple Authorised Service Provider or send in for repair.

Best of luck!

View in context

Camera Issues

Similar questions