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Empty text bubbles from some android users

When I receive text messages from some android users, the responses are small empty text bubbles, see attached. This is consistent for individual contacts but not all android users.

iPhone 11 Pro

Posted on Jul 20, 2020 5:13 AM

Reply
1 reply

Jul 23, 2020 9:55 AM in response to EllenBuck

Hello EllenBuck,


Thanks for posting! We see that some of your SMS are coming in as blank bubbles, and it seems to happen consistently with a few specific contacts. Is that right?


As a start, make sure you've updated your device to iOS 13.6, and then update your carrier settings:


How to back up your iPhone, iPad, and iPod touch


Update your iPhone, iPad, or iPod touch


Update your carrier settings on your iPhone or iPad


If you're finding this continues to happen, we recommend that you get in contact with your wireless carrier. They will be in the best position to assist with any SMS/test message issues.


Kind regards.

Empty text bubbles from some android users

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