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User profile for user: DesperateFran
DesperateFran Author
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Hi , I have just purchased a new Apple remote for my Apple TV box and it will not connect. It is recognised as the light on the box flashes but it will not respond to menu etc. Can you please help ?

Hi , I have just purchased a new Apple remote for my Apple TV box and it will not connect. It is recognised as the light on the box flashes but it will not respond to menu etc. Can you please help ?

Posted on Jul 20, 2020 10:48 AM

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User profile for user: Urquhart1244
Urquhart1244
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Posted on Jul 20, 2020 10:55 AM

What is your model Apple TV? Identify your Apple TV model - Apple Support

What is your model remote? Identify your Apple TV remote - Apple Support


You may need to link or pair the remote first, before it accepts commands from it. If your Apple TV remote isn’t working - Apple Support



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Hi , I have just purchased a new Apple remote for my Apple TV box and it will not connect. It is recognised as the light on the box flashes but it will not respond to menu etc. Can you please help ?

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