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User profile for user: sydni241
sydni241 Author
User level: Level 1
4 points

Charges to Apple ID account

Hello, I was wondering if someone could tell me how to view charges to my Apple ID account. I see on my bank statement that I was charged a $2.99 amount from iTunes but I haven’t bought anything. The only reoccurring app subscription I have is for amazon music and then I also have the audible app but that’s paid online, not through iTunes. This has happened before so I notified my bank to send me a new debit card but when I spoke to someone on the phone from apple they told me to contact apple first.

iPhone X, iOS 13

Posted on Jul 20, 2020 12:48 PM

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User profile for user: Kappy
Kappy
User level: Level 10
361,885 points

Posted on Jul 20, 2020 1:23 PM

If you see 'itunes.com/bill' or an unfamiliar charge on your statement


FYI: These are user-only forums. This is not Apple Support. if you need to contact Apple Support, then contact product and tech support:  Contacting Apple for support and service including international calling numbers.


These forums only provide help with Apple products. Thank you for your understanding and support.


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User profile for user: Kappy
Kappy
User level: Level 10
361,885 points

Jul 20, 2020 1:23 PM in response to sydni241

If you see 'itunes.com/bill' or an unfamiliar charge on your statement


FYI: These are user-only forums. This is not Apple Support. if you need to contact Apple Support, then contact product and tech support:  Contacting Apple for support and service including international calling numbers.


These forums only provide help with Apple products. Thank you for your understanding and support.


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User profile for user: Eric Root
Eric Root
User level: Level 10
684,681 points

Jul 20, 2020 1:24 PM in response to sydni241

See the Apple Support article(s) below.


Apple ID - If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement.


If necessary, contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call       


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



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Charges to Apple ID account

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