No option to create a music profile.

When I go to "for you" and tap the icon in the upper right hand corner there is no option saying get started. I've tried about everything and I have no idea why I can't make a profile.

iPhone X, iOS 13

Posted on Jul 21, 2020 2:08 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 24, 2020 6:38 AM

Hey there, kaylaaavelazquez.


After reviewing your post, it appears that you're unable to create a profile in the Music application. The option isn't showing up on your iPhone X on iOS 13, and we're glad to help with this.


Restart your iPhone -- Restart your iPhone and see if you're able to create a profile once your phone is back to the Home screen.


Delete built-in Apple apps on your iOS 12, iOS 13, or iPadOS device or Apple Watch -- If you're still unable to create a profile, delete the Music application and reinstall it again (search for Apple Music). Once it’s reinstalled, make sure that "Show Apple Music" and "Sync Library" are both on under Settings > Music. Also, any music you've downloaded to enjoy when you're not connected to the internet will need to be downloaded again.


Let us know how that goes.


Take care.

1 reply
Question marked as Top-ranking reply

Jul 24, 2020 6:38 AM in response to kaylaaavelazquez

Hey there, kaylaaavelazquez.


After reviewing your post, it appears that you're unable to create a profile in the Music application. The option isn't showing up on your iPhone X on iOS 13, and we're glad to help with this.


Restart your iPhone -- Restart your iPhone and see if you're able to create a profile once your phone is back to the Home screen.


Delete built-in Apple apps on your iOS 12, iOS 13, or iPadOS device or Apple Watch -- If you're still unable to create a profile, delete the Music application and reinstall it again (search for Apple Music). Once it’s reinstalled, make sure that "Show Apple Music" and "Sync Library" are both on under Settings > Music. Also, any music you've downloaded to enjoy when you're not connected to the internet will need to be downloaded again.


Let us know how that goes.


Take care.

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No option to create a music profile.

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