My front camera Iphone XR is black

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Level 1

11 points

I already tried all the advises even restart the phone and reset the settings but it´s still black. Back camera works good.

iPhone XR, iOS 13

Posted on Jul 21, 2020 5:44 AM

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Answer 1

Top-ranking reply

Level 10

209,802 points

Paola,

try also a forced restart of your XR, using these instructions:--> Force restart iPhone – Apple Support

If the issue still persists, contact Apple Support using this link:--> Get Support

Regards

Giulio

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Answer 2

Level 10

209,802 points

Are you using a screen protector that can interfere with your front camera? try to remove it.

Regards

Giulio

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Answer 3

Level 1

11 points

I am not. It was working well in the morning, then suddenly doesn´t work anymore in the afternoon same day.

Thanks to reply Giulio.

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