Parental control unknown error occurred

Hi, I’m using parental control on my devises, when my kids are trying to install new apps on their ipads, i receive the notifications for the approval but when i try to open the notification it’s keeps on loading forever.

if i closed the notification an Unkown error occurred “for Millisecond”

any one have any idea?

iPhone XS Max, iOS 13

Posted on Jul 21, 2020 12:43 PM

Similar questions

iPhone is not receiving ask to buy notifications for child. I am not receiving the notification for the ask for permission when my child is trying to download a new app [Re-Titled by Moderator]
1942 1
Family sharing error Family sharing app requested. Notification is received, but upon trying to open to accept, app info does not load. Press cancel - quick “error unknown” message that disappears. Upon restarting phone, one request will go through - (so I know that everything is toggled correctly), then error persists. All devices working with latest iOS. This is happening with different family members. Fix?
1260 3
I'm not receiving Parental Control notifications Hallo i baught a iphone 12 mini for my son in the parental control you can set when youre kid whant to buy or download a app its the phone send automatic a imesage on the guardian phone but in my case i do not recevig the imesage can some help me with this question many thanks [Re-Titled by Moderator]
4244 2

1 reply

QuickPost

Level 10

103,437 points

Jul 21, 2020 6:20 PM in response to EsaAlmethen

Hello,

You will need to call Apple for assistance.

Contact AppleCare

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Parental control unknown error occurred

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up