download app
i go to the appstore and press the get button but it just gets stuck on the loading circle. what do i do?
iPhone 11, iOS 13
User profile for user:
sterling r
User level:
Community Specialist
Hey there bem1nk,
Thanks for taking the time to reach out and for sending over the screenshot. We're happy to help make sure you're able to download your apps in the App Store as expected.
Is this happening with multiple apps or just one specific app?
Are you downloading over cellular or Wi-Fi? Have you tried downloading over both?
Are you using AirPlane Mode or do you have a VPN network enabled?
If not, have you tried restarting your device to test? Take a look at the article below.
If you continue to run into complications, the Apple Support team can help take a closer look.
If you can’t download or update apps on your iPhone or other Apple device
Cheers!