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Activation Lock

The original owner of my device is no longer available to me. I've updated the system tonight on the device and I'm now locked out as I don't have original owner access. What shall I do?

iPod Touch

Posted on Jul 21, 2020 5:52 PM

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Posted on Jul 21, 2020 6:33 PM

you need to be able to contact the previous owner to have them log out of iCloud or go to https://www.icloud.com/find/ My Phone and erase the device, then remove it from their account. If you can’t do that, the device is useless. Apple won't unlock it.


Turn off Activation Lock - Apple Support.      

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Activation Lock

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