You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Hello, I'm after some advice/help. My Apple airpods pro sound quality is very low. I have them on the highest setting and I am struggling to hear the audio through them. I am wondering if anyone has some trouble shooting advice PLEASE?

Hello, I'm after some advice/help. My Apple airpods pro sound quality is very low. I have them on the highest setting and I am struggling to hear the audio through them. I am wondering if anyone has some trouble shooting advice PLEASE?

Posted on Jul 21, 2020 8:20 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 21, 2020 9:33 PM

liana011 Said:

"Hello, I'm after some advice/help. My Apple airpods pro sound quality is very low. I have them on the highest setting and I am struggling to hear the audio through them. I am wondering if anyone has some trouble shooting advice PLEASE?"

-------


A Few Thoughts:

A. Visit Apple Support links:


B. Verify the Balance:

  1. Go to: Settings
  2. Tap: General
  3. Tap: Accessibility
  4. Scroll Down: to Hearing
  5. Adjust: the audio volume balance


C. Also, Clear Out Earwax:

How to clean your AirPods and EarPods - Apple Support


D. Increase Output Volume:

What device are you using with this? See if you need to increase the volume level on it.

1 reply
Question marked as Top-ranking reply

Jul 21, 2020 9:33 PM in response to liana011

liana011 Said:

"Hello, I'm after some advice/help. My Apple airpods pro sound quality is very low. I have them on the highest setting and I am struggling to hear the audio through them. I am wondering if anyone has some trouble shooting advice PLEASE?"

-------


A Few Thoughts:

A. Visit Apple Support links:


B. Verify the Balance:

  1. Go to: Settings
  2. Tap: General
  3. Tap: Accessibility
  4. Scroll Down: to Hearing
  5. Adjust: the audio volume balance


C. Also, Clear Out Earwax:

How to clean your AirPods and EarPods - Apple Support


D. Increase Output Volume:

What device are you using with this? See if you need to increase the volume level on it.

Hello, I'm after some advice/help. My Apple airpods pro sound quality is very low. I have them on the highest setting and I am struggling to hear the audio through them. I am wondering if anyone has some trouble shooting advice PLEASE?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.