audio only coming from outside speaker

Hi cdwizard,

Welcome to the Apple (user-to-user) Community!

Re: "audio only coming from outside speaker"

Resetting the airPods was a great start with trouble-shooting!

Here's a few suggestions,

you might want to check to see if you have audio after each.

Try restarting the Mac, iPhone, or device you are connecting to.

"Forget" the airPods and reconnect.

See if turn off / turn on bluetooth helps re-establlsh the audio

You might want to check that you are only connecting airPods to one device at a time. (Eg may not be switching between multiple devices.)

See if the audio plays through the airPods in airport mode

Could an open app (eg Game with audio) be "over-riding" the airPods audio

AirPods Support Website:

topics, resources, and contact options:

AirPods Support - Official Apple Support

AirPods User Guide – Apple Support 

All the best :-)

Thank you for trying those suggestions ... sorry that hasn't helped.

Yes ... Apple repair and service centre may be able to help.

If you want to check your warranty:

How to: Find the serial number of your AirPods – Apple Support

Where to enter the serial number to see what support info. is available:

Check Your Service and Support Coverage - Apple Support

About: AirPods Repair & Service - Apple Support