How do I set up my new iPad if it says to "connect to a Mac with iTunes", but my Mac now uses Music and Finder to sync?

Trying to set up a new iPad Air for my daughter but the new iPad Air says "connect to a Mac or to a PC with iTunes". Problem: the last OS upgrade (Catalina 10.15.5) doesn't have iTunes anymore. It runs Music and syncs through Finder. How do I transfer my daughter's apps?

iPad Air 3 WiFi, Cellular

Posted on Jul 22, 2020 1:40 AM

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Question marked as Top-ranking reply

Posted on Jul 22, 2020 3:07 AM

Sorry, initial question didn't cover entire background of situation.

Situation: bought new ipad air to replace daughter's old ipad mini

Action: Attempt made to follow instructions and assumption made that sync with backup on my MacBook Pro would transfer all data (pics/apps/etc.) from old ipad to new ipad.

This did not work.

Multiple attempts to sync failed. All attempts resulted with the same error message as noted above.

Started over.

When plugged into Mac directly without initial setup, option under finder read "restore from backup".

Restore done. All data transferred to new ipad.


Thank you for your time and consideration.




3 replies
Question marked as Top-ranking reply

Jul 22, 2020 3:07 AM in response to LotusPilot

Sorry, initial question didn't cover entire background of situation.

Situation: bought new ipad air to replace daughter's old ipad mini

Action: Attempt made to follow instructions and assumption made that sync with backup on my MacBook Pro would transfer all data (pics/apps/etc.) from old ipad to new ipad.

This did not work.

Multiple attempts to sync failed. All attempts resulted with the same error message as noted above.

Started over.

When plugged into Mac directly without initial setup, option under finder read "restore from backup".

Restore done. All data transferred to new ipad.


Thank you for your time and consideration.




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How do I set up my new iPad if it says to "connect to a Mac with iTunes", but my Mac now uses Music and Finder to sync?

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