Apple Pencil inoperable.

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Level 1

13 points

Apple Pencil inoperable.

My Apple Pencil generation 2 suddenly not working. Shows it’s paired and fully charged and connected. I changed the tip thinking that was the problem but to no avail. Any suggestions?

iPad Pro, iPadOS 13

Posted on Jul 22, 2020 5:53 AM

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Answer 1

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LotusPilot

Community+ 2024

Level 10

281,124 points

Jul 22, 2020 6:00 AM in response to patmc102

First and foremost, if not already updated to iPadOS 13.6 (current), you should do so. This update includes significant security updates and fixes for a number of functional issues.

This troubleshooting guide might also be helpful:

https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/

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Answer 2

patmc102 Author

Level 1

13 points

Jul 22, 2020 12:36 PM in response to LotusPilot

I am already updated. I have done every step suggested by Apple. Now pencil is working sometimes and than suddenly it stops working than a few minutes later it works and than stops again. It is fully charged and I have replaced the tip .

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Apple Pencil inoperable.

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