New Apple Pencil gen 1 not working after charging

If you already tried (to no avail) all the steps provided here:--> Connect Apple Pencil with your iPad - Apple Support, since your accessory is brand new, contact Apple Support directly, using this link:--> Get Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector

After checking it out, they'll give you all the available options.

Regards

Giulio

You provide no information about your iPad, its installed version of iOS/iPadOS. Similarly, other than “not working”, you provide no information about the nature of the problem. Without more information, it is impossible to provide specific guidance or advice.

Assuming that you have an Apple Pencil that is compatible with your iPad, this support page may be helpful with pairing and use of the Pencil with your iPad:

Connect Apple Pencil with your iPad - Apple Support

If you continue to experience difficulties, here is one of the better troubleshooting guides:

https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/