10.15.6, external display problem

Both screens are not displayed when connecting an external monitor after 10.15.6 upgrade.

Before the upgrade, it worked fine in version 10.15.5.


Is there any solution about this ?

MacBook Pro 16″, macOS 10.15

Posted on Jul 22, 2020 9:01 AM

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Question marked as Top-ranking reply

Posted on Jul 29, 2020 12:37 PM

You can't expect to get high resolutions from either of those displays when you connect them via Analog VGA. it is simply too weak and no one is testing it any more.


If you complain long enough and hard enough, you will force Apple to revise their specs to say they no longer support Analog VGA connection. they will NOT fix this.


Both of those displays support [Full Size] DisplayPort input. you should use a cable that also converts from the computer's USB-C port to the display's DisplayPort input, and your troubles will disappear.


Apple sells this one:

Moshi USB-C to DisplayPort Cable $49.95


MonoPrice sells this one:

Monoprice USB Type-C to DisplayPort 3.1 Cable - 5Gbps, Active, 4K@60Hz, Black, 6ft - Product # 24444 - $22.24


I am sure there are others as well.


If you prefer, you could connect using HDMI, a consumer-level interface, but getting the correct cables is more complex.



49 replies

Jul 29, 2020 3:22 PM in response to abi582

to get a Mac display to become active, you need the Mac to query the display, and the display to answer with its name and capabilities. Otherwise, the display will not be shown as present, and no data will be sent to the display.

 

This query is only sent at certain times:

• at startup

• at wake from sleep

• at insertion of the Mac-end of the display-cable, provided everything on that cable is ready-to-go

• on invoking Option-(Detect Display) button in Displays preferences (from another display)

 

so try doing some of those things and see if the display comes alive.


Modern Displays with multiple ports are sometimes busy scanning the other ports, looking for an input, and miss the query from the Mac. They need to pay attention to the port you are actually using, or they will miss the query.


Some displays have On-Screen Display settings that can be used to tell the display a computer is attached on a certain port, or a certain port should be highest priority. Changing those may make your display more responsive.


N.B.>>


Some displays include their own private "sleep" settings for the display alone. This can allow the display to enter its own sleep mode, on top of the Mac's not sending it data. A display that is sleeping on its own cannot respond to the Mac's query, and will stay dark.

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10.15.6, external display problem

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