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Since upgrading to Catalina, all of my mail accounts constantly go offline and require me to manually bring them back online. After a little while, they go back offline. Please help. Huge pain.
MacBook Pro with Touch Bar
Hello tankstew,
We see you're running into an issue with keeping your email accounts online when using your Mac. We can understand wanting to find out why. Have you had a chance to review your Mac Mail settings/preferences? If not, take a moment to review those settings here:
Best regards!
tankstew,
We can see that you reviewed all your settings and are still having a problem with the Mail app staying online. We can understand wanting to further isolate the issue.
Does the problem happen with a specific user? If you don't have an alternate user, you may need to create one to test with. Here's more information on How to test an issue in another user account on your Mac.
Also, do you encounter issues with other apps getting online and staying connected, like Safari? What about apps with streaming content, like videos or music? Does the internet appear to pause or buffer then?
Cheers!
This reply was not helpful at all. I’m aware of how to take the accounts online. They should not constantly be going offline. I have a stable internet connection. The issue started after the upgrade to Catalina.
Mac Mail accounts staying offline
