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Mail.app doesn't show server settings

I have run into a very strange problem in Mail.app on my Macintosh (Mojave 10.14.6).


One of my email accounts stopped synchronizing. It is a Gmail account. I went into my account preferences to check the settings and update them if necessary, and lo and behold, the Server Settings didn't show any options for incoming mail and it was missing most of the options for outgoing mail settings. Yikes! See screen shot below.



Does anyone know how to fix this? I also checked the Internet Account panel in System Preferences and there were no options I could change for this account there, either.


As a last resort I can delete the account and add it back again but I would rather not do that if it can be avoided.


Thanks in advance for any help.

MacBook Pro 15", OS X 10.11

Posted on Feb 27, 2020 5:49 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 27, 2020 6:28 AM

Andrew Shalit wrote:

I have run into a very strange problem in Mail.app on my Macintosh (Mojave 10.14.6).

One of my email accounts stopped synchronizing. It is a Gmail account. I went into my account preferences to check the settings and update them if necessary, and lo and behold, the Server Settings didn't show any options for incoming mail and it was missing most of the options for outgoing mail settings. Yikes! See screen shot below.


https://discussions.apple.com/content/attachment/b7fdae65-3d76-41c2-a260-40b9e4912569

Does anyone know how to fix this? I also checked the Internet Account panel in System Preferences and there were no options I could change for this account there, either.

As a last resort I can delete the account and add it back again but I would rather not do that if it can be avoided.



Are you having issues with that account?

If not what is the issue.


synchronizing a existing Gmail account is not a server setting issue. Restart, log out of the account log back in, these would all be was to synchronizing devices on the same account.


please advise—


Gmail automatically sets the server setting when you set up the account using the Google option....






Always verify the server is not having issues—out of your control


https://www.isitdownrightnow.com/mail.google.com.html


Gmail down? Current status and problems | Downdetector


https://downdetector.com/status/gmail/map/


Gmail won't load - Gmail Help - Google Support


Fix sync errors with the Gmail Android app - Gmail Help


Google Sync Known Issues with iOS - G Suite Learning Center




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Similar questions

3 replies
Question marked as Top-ranking reply

Feb 27, 2020 6:28 AM in response to Andrew Shalit

Andrew Shalit wrote:

I have run into a very strange problem in Mail.app on my Macintosh (Mojave 10.14.6).

One of my email accounts stopped synchronizing. It is a Gmail account. I went into my account preferences to check the settings and update them if necessary, and lo and behold, the Server Settings didn't show any options for incoming mail and it was missing most of the options for outgoing mail settings. Yikes! See screen shot below.


https://discussions.apple.com/content/attachment/b7fdae65-3d76-41c2-a260-40b9e4912569

Does anyone know how to fix this? I also checked the Internet Account panel in System Preferences and there were no options I could change for this account there, either.

As a last resort I can delete the account and add it back again but I would rather not do that if it can be avoided.



Are you having issues with that account?

If not what is the issue.


synchronizing a existing Gmail account is not a server setting issue. Restart, log out of the account log back in, these would all be was to synchronizing devices on the same account.


please advise—


Gmail automatically sets the server setting when you set up the account using the Google option....






Always verify the server is not having issues—out of your control


https://www.isitdownrightnow.com/mail.google.com.html


Gmail down? Current status and problems | Downdetector


https://downdetector.com/status/gmail/map/


Gmail won't load - Gmail Help - Google Support


Fix sync errors with the Gmail Android app - Gmail Help


Google Sync Known Issues with iOS - G Suite Learning Center




.

.

.

Mail.app doesn't show server settings

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