Can’t View Movie on AppleTV
movie on appletv doesnt have the option to hit play!! however you can play the trailer. and this is a FREE movie. Nor does it show other ways to watch.....
I have the iPad, 7th Generation.
iPad
User profile for user:
cp from OH
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Community Specialist
Hey there, MzLegz.
Welcome to the Apple Support Communities! Thanks for your post about being unable to start a specific movie from the Apple TV app. We'd be glad to see what we can do to help you out.
Does this movie start from the originally associated app? For example, if this specific title is originally on Netflix, Hulu, Prime Video, or another service, if you open the app for that service, does it play without issue? Also, is this specific to that single title, or do others also give you the same result? Be sure to check out some movie watching basics in Watch movies, TV shows, and live content in the Apple TV app.
Let us know what you find out.
Be well